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Tussie.

The modern operating system for retail florists.

Built by a florist, from the shop floor up.

One platform to run your entire shop: orders, design, purchasing, and delivery, instead of the patchwork of aging software, spreadsheets, and paper.

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The Tussie owner home screen, showing yesterday's sales, design progress, deliveries out, each store's sales today, and a seven-day sales chart
The owner's home screen, shown with sample data.
What it is

One system. The whole shop.

Tussie is a complete cloud-based platform that handles every part of running a florist, from front-of-house to back-office, sales to delivery to executive insight. There is no server to buy or maintain: it runs in a web browser on the computers, tablets, and phones you already have. It wasn't designed in a lab. It was built inside a real, working florist and refined over decades of daily use.

Order Entry & Point of Sale

Phone, web, and counter orders in one fast workflow. Everything a clerk needs to take an order, from the customer to the recipient to payment, lives on a single screen.

Website Integration

Keep the website you have. Tussie can be connected to it, so web orders arrive in the same queue as every other order, with nothing to retype.

Customer Care & VIP

Every customer at a glance, with the history and preferences that let your team treat each one like a regular, even the ones they have never met.

Marketing & Reminders

Reminder emails, holiday reminders, and a list of customers who have stopped ordering, all drawn from your own order history.

Design Center

A dedicated workspace for designers, with the recipes, references, and cost controls they need to build beautiful arrangements on time and on budget.

Delivery & Driver Mobile

Smart routing and a mobile app for drivers that keeps every delivery on track, from the shop to the doorstep.

Purchasing & Inventory

Flowers, hardgoods, and plants in one place, with true cost tracked from the invoice all the way to the finished arrangement.

Weddings & Events

Weddings, corporate work, and large orders organized from the first quote to the final delivery, all in one place.

Accounting & Administration

The financial and administrative side of the business, handled, so the numbers stay clean without a pile of separate tools.

Executive Dashboard

The whole business at a glance for owners and managers, with the sales and performance numbers that matter, updated in real time.

One database, one login, one design language across every screen. No bolt-on apps. No data silos.

A day on Tussie

From open to close, on one system.

Here is what a working day looks like when the whole shop runs on Tussie. The screens are shown with sample data. Select any picture to see it full size.

Before you open
Wire orders that came in overnight are waiting in the queue. Services at your local funeral homes have already been gathered, so a sympathy order takes seconds.
At the counter and on the phone
Walk-in, phone, website, and wire orders go through one order screen. House accounts, standing orders, and notes on your best customers come up while you take the order, and the card reader takes payment right there.
The Tussie order entry screen with the customer, the recipient and delivery address, the card message, the items ordered, and the order total on one screen
Order Entry: the customer, the recipient, the card message, the items, and payment on one screen.
In the design room
Every order arrives with its recipe, priced from what you actually paid for the flowers and hard goods, so you know what each design costs and what it earns. The design queue shows what is due, what is done, and what still needs hands. Before a holiday, you can see the stems your open orders need against what you have on order.
The Tussie Design Center production queue, listing each order with its due time, delivery zone, recipient, product, designer, and status
Design Center: tomorrow's queue, with due times, designers, and a VIP order flagged.
On the road
Routes are built for you, drivers work from their phones, and each delivery comes back with a photo and a time.
The Tussie route building screen, with orders waiting on the left, a map of numbered stops joined by the route line, and the stop list below
Create Routes: orders waiting on the left, the route on the map, and the stop list ready to dispatch.
Weddings and events
Proposals, contracts with e-signature, deposits, and the production rundown all come from the same recipes and costs.
A wedding in Tussie, showing the event total, cost, and profit above the list of bouquets, boutonnieres, and corsages with their prices
A wedding: every piece priced from its recipe, with the event total, cost, and profit at the top.
After close
Sales post to QuickBooks Online, statements go out with a pay-online link, the time clock feeds payroll, and the owner's dashboard shows every store's day.
Ask Tussie

Ask your shop a question.

Ask Tussie is an AI assistant built into the system, and it knows your shop's data. Type a question in plain English and it answers from your own numbers: sales, orders, customers, purchasing, and what you are owed. It can also show you how to do something on any screen.

It only reads your data and can never change it, and each person sees only what their job allows.

Questions you can ask
How many dozen roses did we sell for Valentine's Day last year?
Which good customers have stopped ordering?
Who owes us the most right now?
How do I add a delivery zone?

What you can stop paying for

  • Delivery routing and a driver app
  • Event proposals and e-signature
  • A time clock
  • Customer statements and online payments
  • A server in the back room, and the IT help to keep it running

Tussie includes all of them, with no per-user or monthly per-store fees.

Switching without the disruption

  • We move your data. Customers, house accounts, order history, products, and recipes come with you.
  • You test before anything goes live. You check a test system against your own numbers first.
  • Never on a holiday week. The switch is planned around your calendar.
  • Support from florists. You reach the people who built Tussie, including nights, weekends, and holidays.
The story

Built by florists who live it.

Our family has been in the flower business since 1934, when our first shop opened in Detroit. Four generations later we run Bartz Viviano Flowers & Gifts, three shops and a wholesale operation in Toledo.

The software started in 1992. Frank Sr. left a marketing career at IBM, took over the family business, and began replacing its manual processes with software he wrote himself. Those programs ran our shops for decades.

Then father and son rebuilt all of it together as one modern web platform and kept widening what it covers, year after year. This year the last piece, order entry and the customer side, moved onto it. It now runs the entire business, front to back.

That system is Tussie. It isn't a concept or a pitch deck. It runs our business every single day. A team of engineers can build software. They can't build nearly a century of knowing what a florist actually needs.

Frank S. Viviano, co-founder of Tussie
Frank S. Viviano
Co-Founder

Frank is the fourth generation of his family in the flower business and has owned Bartz Viviano since 2017. He taught himself to code so the shop's software could keep pace with the shop, and he builds Tussie from inside the business it runs.

Frank P. Viviano, co-founder of Tussie
Frank P. Viviano
Co-Founder

Frank Sr. grew up working in the family business. After the University of Denver he built a marketing career at IBM, rising to Marketing Manager. In 1992 he took over Bartz Viviano and wrote the custom software that ran it for decades. He partnered with his son to turn that work into Tussie.

In daily production across a multi-location retail florist operation

Want Tussie for your shop?

Tussie is rolling out to a select group of florists. Tell us a little about your shop and we will set up a demo.

We use this only to reply to you about Tussie.

Prefer email? Write to fviviano@bviviano.com.